Why Des Moines Businesses Are Switching to Total Care
Too many growing companies in Des Moines are held back by legacy IT models. Break-fix MSPs that charge by the hour. Disconnected systems that don't talk to each other. Endless tickets and escalations with no clear roadmap.
With Total Care, you gain a proactive, subscription-based model that eliminates those headaches. One fixed monthly fee. One strategic partner. And one integrated, fully governed environment. Explore Total Care Cloud to see what sets this approach apart.
The Real Cost of Reactive IT
Reactive IT isn't just frustrating—it's expensive. Here's what it looks like:
- Downtime and delays that kill productivity
- Shadow IT and unsanctioned tools that introduce security risks
- Budget surprises from hourly rates, emergency escalations, and vendor lock-in
According to Gartner research, companies with structured, standardized IT environments reduce downtime by up to 60% and slash total IT costs by 30% over three years.
Total Care gives organizations the blueprint and tools to do just that—with real-time monitoring, fully documented systems, and strategic guidance baked into every layer.
And the value goes beyond IT cost and uptime. Disconnected systems erode culture. Inconsistent access controls create risk. Patchwork documentation breaks momentum. Total Care brings cohesion, control, and visibility to the foundation of your operations.
What You Get with Total Care
This solution is more than support—it's IT infrastructure as a disciplined operating model. Every Total Care subscription includes:
- 24/7 support from certified professionals
- Cloud-first infrastructure with Azure and AWS reliability
- Proactive monitoring with automated health alerts and incident prevention
- Built-in cybersecurity, including EDR, Zero Trust, and real-time threat response
- Role-based identity provisioning and automated employee onboarding
- AI-powered tools for service delivery and system optimization
- Fixed monthly pricing that covers planning, protection, and performance
You also get complete transparency into system health, compliance status, usage trends, and future needs—all through one dashboard.
Need to roll out a new department? Onboard a class of new hires? Conduct a security audit? Total Care makes these workflows repeatable and reliable, reducing IT friction across every touchpoint. Review our cybersecurity services included with every Total Care plan.
How the PTO Model Transforms IT
Many IT providers deliver support. Few deliver structure. Total Care is built around the PTO (Predictable, Transparent, Organized) framework to:
- Standardize environments and permissions across every role and device
- Eliminate system sprawl, shadow IT, and siloed vendors
- Forecast future needs and costs with confidence
- Reduce operational friction through alignment and automation
PTO is not a buzzword—it's a framework that eliminates guesswork. You know exactly what you're paying for, what each system is doing, and how your tech stack supports your business goals. PTO models and see what makes this approach unique.
Our Process: From Chaos to Clarity
Total Care follows a proven five-step implementation model:
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Strategy Session & Audit
We assess current systems, risks, redundancies, and opportunities. This includes application mapping, stakeholder interviews, and alignment to compliance needs.
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Blueprint Development
We create a detailed, multi-year roadmap tied to business milestones. You'll know what to expect across security, budgeting, scalability, and staff support.
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Infrastructure Overhaul
Legacy systems are replaced or realigned with secure, scalable tools. Permissions and policies are standardized, tools are integrated, and clutter is removed.
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Transition & Deployment
We migrate, document, and deploy—with zero downtime or disruption. The switchover is phased, tested, and verified.
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Continuous Optimization
Total Care evolves with your business, continuously improving and adapting. Regular check-ins, system health reviews, and roadmap updates keep your environment aligned.
This is not a set-it-and-forget-it approach. It’s a subscription to long-term IT stability.
Strategic IT for Strategic Leaders
Executives don’t want to chase tickets or manage vendors. They want clarity:
- CFOs benefit from fixed costs and clear forecasting
- COOs gain operational continuity and simplified onboarding
- CEOs get visibility, risk reduction, and the ability to lead without distractions
Leadership doesn’t want to be surprised by downtime, budget overages, or audit failures. With Total Care, every user, permission, process, and system is governed by a documented architecture—one that compounds in value over time. See how we support leadership teams with structure and insight.
Total Care Success: Measurable Business Impact
Our results speak for themselves:
- Up to 60% less downtime
- Up to 30% cost savings over 36 months
- 3x faster employee onboarding and provisioning
- 100% visibility into infrastructure performance and risk
We don’t just fix IT—we transform it into a growth engine.
Day in the Life: Before and After Total Care
Before:
Your team submits tickets. You wait for resolution. Every upgrade is a separate project, every budget a moving target. Vendors don’t communicate. Data lives in silos.
After:
Tickets are rare. New users are provisioned before they arrive. Your IT costs are predictable. Your dashboard tells you where risks are—before they become problems.
Compliance reporting is automatic. Employee offboarding is clean. Vendor renewals are tracked. Projects happen on schedule—because IT is aligned.
That’s the power of a managed system, not just managed services.
Why Net-Tech?
We’re not a traditional MSP. We’re a Professional Technology Organization (PTO) built for modern, growth-focused companies. Our team serves clients across industries with:
- Certified cloud and cybersecurity professionals
- Best-in-class platforms and AI integrations
- Proven results with organizations of 25 to 250+ users
- Fully managed compliance and provisioning
Meet our expert team and see the difference.
Ready to Experience Total Care in Des Moines?
Disjointed systems. Unpredictable budgets. Constant ticket escalations. If you’re tired of reactive IT, it’s time for something better.
Let’s bring strategy, structure, and scalability to your IT—with Total Care. Schedule your strategy session and discover how Total Care helps your business thrive.
Frequently Asked Questions
1. How quickly can you onboard a business in Des Moines?
Most clients transition to Total Care within 30–60 days, depending on complexity.
2. Can you support hybrid and remote teams?
Absolutely. Our identity management and cloud-native platforms make it seamless.
3. What compliance frameworks do you support?
We help clients meet HIPAA, SOC 2, PCI-DSS, and industry-specific standards.
4. Will I still need an internal IT team?
Not necessarily. Many clients use us as their full IT department. Others supplement with small internal teams focused on applications.
5. Is Total Care really all-inclusive?
Yes. Your subscription includes planning, hardware management, cybersecurity, support, documentation, and strategic reviews. See full compliance capabilities we manage on your behalf.